Smile Design Services

Privacy Policy - Summary

We treat all customer and patient privacy matters seriously and take all steps to ensure such information remains confidential and secure. This is a summary of our Privacy Policy.

Copies of this Privacy Policy and our Terms and Conditions
are available on request from support@smile-design.uk
What type of information may be collected?

Whether you contact us directly or through this website, you may be required to provide personal details such as name, email, etc. as well as certain patient information.

Please note that patient information is only to be provided if it is with their full consent, and only for the uses specified below.

We may also use third-party cookies from Trustpilot.


What is the information used for?

Your information is used for the following purposes:

  • To serve website content to you.
  • Handle orders, deliver products, and process payments and refunds.
  • To communicate with you about your orders.
  • To update client records and keep them relevant.
  • For any communication, a record of the correspondence may be kept, together with your contact details.
  • For statistical or survey purposes to improve this website and its services to you.
  • To prevent or detect fraud or abuses of the site and enable third parties to carry out technical, logistical, or other functions.
  • If you consent, to notify you of products, services, or special offers that may be of interest to you.
  • To help develop and improve services further

Your patient information is only used, with their consent, for the following purpose:

  • Delivery of images electronically - via email or smartphone.

Note: All patient information is deleted 30 days after uploading.

Last amended: May 2024

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